Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to getting your order to you as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.
During sales, holidays, new product launches, or other high-volume periods, processing times may be extended.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that delivery dates provided by shipping carriers are estimates and are not guaranteed.
Lost, Delayed, or Stolen Packages
Once a package has been transferred to the shipping carrier, we are not responsible for delays, lost packages, damaged packages, or packages marked as delivered.
If your package is delayed or missing, please contact the shipping carrier directly using your tracking information. We will gladly assist in providing any information needed to help locate your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered and the package is returned to us, the customer will be responsible for any additional shipping charges required to resend the package.
Local Pickup
Local pickup is available, customers will receive an email notification when their order is ready. Orders must be picked up within the timeframe specified in the notification.
Order Issues
If you receive an incorrect or damaged item, please contact us within 3 days of delivery and include your order number and photos of the issue. We will work to resolve the matter promptly.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
shopretrospection@yahoo.com
Thank you for supporting our small business!